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Automation consultancy · Santiago, Chile

We build your
complete digital operation

The catalog that sells, the engine that charges, the queue that produces, and the dashboard that decides. All in one system.

Custom-builtnot an off-the-shelf product
Phasedwhat hurts most, first
Measuredor it isn't promised

Built on

Technologies in production today. Not certification badges.

Next.jsApplication
VercelGlobal deployment
SupabaseDatabase
PostgreSQLPersistence
ClaudeAI layer
Mercado PagoPayments
KhipuTransfers
Meta AdsAcquisition
Google AdsAcquisition
StarkenLogistics
ChilexpressLogistics
TypeScriptStrict typing
Problems we solve

Recognize any of these?

None of these problems get fixed with more people or more hours. They get fixed once, and stay fixed.

The spreadsheet only one person understands

The business runs on an Excel file that breaks every time someone touches it, nobody knows which version is the right one, and if that person goes on vacation, the operation goes with them.

Answering the same thing a hundred times a day

Price, stock, sizes, order status. The same five questions every day, tying up someone who should be doing something else.

Promising dates by gut feel

You commit to a delivery without knowing the workshop's real workload, and then someone has to call and apologize. The cost isn't the apology — it's the customer who doesn't come back.

Checking transfers one by one

Someone reconciles payments by hand against the bank statement, writes down who paid, and crosses their fingers that nobody's impersonating you on another channel.

Not knowing which product actually makes money

Sales are strong, but at month's end the number doesn't match the feeling. Without a per-unit cost, margin is just a hunch.

Systems that don't talk to each other

The catalog on one side, accounting on another, shipping in a separate spreadsheet. Every handoff between them is a person copying and pasting.

If you recognized two or more, there's something to sort out.

Request a diagnostic
Method

Operations engineering, not web pages

A prism doesn't create light: it splits it and puts it in order. That's what we do with a company's operation — the catalog that sells, the engine that charges, the queue that produces, and the dashboard that decides, each piece in its place and all of them talking to each other.

Diagnosis first, code second

Before writing a line, we look at how you work today and where the hours go. The first piece is chosen for its return, not for taste.

Diagnosisbefore the first line

We build what your operation needs

There's no closed product to force-fit. Each piece is designed for the business that will use it, and plugs into the one before it.

Custom-builtno closed catalog

Everything we deliver gets measured

Dates calculated from the real queue, margins per product, attribution per campaign. Every number you see here carries its source alongside it.

Data-backedor it isn't promised

The system is yours

Your data in your account, your domain, your code. Infrastructure is billed by actual usage, never a fixed number guessed in advance.

Yoursdata, account, and code
What we build

We develop the application your operation needs

We don't sell a closed product with a feature list. We look at how you work, choose the piece with the highest return, and build that first. Below are examples of the kind of system that comes out of that, grouped by area.

Showing 12 examples of All.

AI and automation

Conversational agent

Answers price, stock, sizes, and order status around the clock, and hands off to a person when the conversation calls for it.

ClaudeWhatsApp BusinessNext.jsPostgreSQL
AI and automation

Turn-based flash sale room

Replaces the Sunday WhatsApp group. The server assigns by order of arrival, not a person interpreting messages.

Next.jsSupabase RealtimePostgreSQL
AI and automation

Measured advertising

Meta and Google campaigns managed from one panel, with every sale attributed to the campaign that brought it in.

Meta Marketing APIGoogle Ads APINext.js
Commerce and payments

Transactional catalog

Your storefront with prices, real stock, and filters. It's the base everything else plugs into.

Next.jsSupabaseVercel
Commerce and payments

Payments and reconciliation

Deposits and full payment with automatic confirmation. No more checking transfers one by one.

Mercado PagoKhipuWebpayPostgreSQL
Commerce and payments

In-person point of sale

The phone becomes the register. Scan, record the sale, and in-store and online stock stay in the same number.

Next.jsPWASupabase
Commerce and payments

Integrated shipping

The customer picks carrier and branch at checkout, and the shipping order is generated automatically.

StarkenChilexpressNext.js
Operations and data

Sales and real margin

Every sale recorded with its per-product cost, so you know what makes money and what just moves.

PostgreSQLNext.jsExcel export
Operations and data

Production and capacity

The work queue with committed dates and an automatic calculation of how far out you can safely commit.

PostgreSQLNext.js
Operations and data

Raw material inventory

How much material is left and how many units you can still produce, with an alert before the shortage, not after.

PostgreSQLNext.js
Infrastructure and access

Tracking and verification

One code per order, a public page where the customer sees where it stands, and a verifier against impersonation.

Next.jsPostgreSQLVercel Edge
Infrastructure and access

Access and audit

Who can see what, who changed what, and when. Each role sees exactly what it needs to work.

Supabase AuthRow Level SecurityPostgreSQL

If what you need isn't on this list, it's because the list is an example, not a catalog. Let's talk.

How we work

The path, from the first meeting to running on its own

Five stages built on Lean principles. Each one ends with something in your hands, and each one targets a specific waste: time, waiting, rework. Tap a stage to open it.

Use the arrow keys to move through the stages and Enter to open one.

Stage 1 of 5: Understand what hurts, and what it costs

Define value from the client's side

Understand what hurts, and what it costs

Before proposing anything, we need to know what doing it by hand costs today. Value is defined by your operation, not by our catalog.

What we do

  • We walk through the process with you, as it actually happens today, not as it should happen.
  • We put a number on the manual work: how many people, how many hours, how often.
  • We separate what's annoying from what actually costs money. They're not always the same thing.

What you get

A written diagnostic with the estimated cost of staying the same, and its assumptions in plain view.

What waste it targets

Overproduction: building features nobody asked for, because nobody asked what actually hurt.

Typical duration

One to two weeks

Return calculator

How much doing it by hand is costing you

Move the controls to match your operation's numbers. It's an estimate and it's presented as one: the assumptions are visible, below the result.

Your operation today

Currency

For operations in Chile.

4 people
12 h/week
CLP 7,000/h
320 orders/month

Estimated impact

Estimated monthly savings
Estimated annual savings
Hours freed up per month
Reduction in process time

Estimated monthly savings updated: CLP 902,026 per month.

See the assumptions behind the calculation
Share of repetitive work that gets automated
62%
Minutes per order, today
6 min
Minutes per order, automated
0.5 min
Weeks per month
4.33

Reference estimate built from the assumptions above. It doesn't replace a proposal: it's here to ground the conversation in your own numbers.

Review these numbers with you
Who we are

A small team, no layers in between

Prisma 137 is an automation consultancy based in Santiago. Here's how we work.

A small team on purpose

Whoever listens in the first meeting is the same person who later writes the code. No middle layers translating what you said.

A real Chilean operation

Based in Santiago, Chile. We know Transbank, Khipu, Starken, Chilexpress, the boleta and the SII, because they're part of the day-to-day of the operations we work with.

What's agreed gets put in writing

Before a single line of code: scope, phases, what's in and what's out. No surprises halfway through.

Support after delivery

The work doesn't end on delivery day — that's when the system actually meets reality. We stay on for that.

Frequently asked questions

What people ask us before starting

If your question isn't here, write to us and we'll answer it straight.

Do you work with small businesses?

Yes, and it's actually where the change shows the most. In a small company, two people dedicated to repetitive work are a huge share of the team. Size isn't what determines whether it's worth it: how many hours a month go into tasks a machine can do is.

How long does a project take?

It depends on the piece, which is why we work in phases. The first delivery is measured in weeks, not months: we pick the problem that hurts most and solve it completely before moving on. A real timeline comes from the diagnosis, not a generic table, and it's put in writing before we start.

Do you provide support after delivery?

Yes. On delivery day the system only just meets reality, and adjustments always come up. Support and maintenance are agreed in writing before starting, with clear scope: what's covered, on what timeline, and what's billed separately.

Can you integrate systems I already have?

It's the first thing we look at. If your ERP, your accounting, or your payment gateway works, it gets connected instead of replaced. Replacing what already works makes the project more expensive and slower without giving you anything new.

Can something that currently lives in Excel be automated?

Yes, and it's the most common case. An Excel file that survived the business's growth is a good specification: it already has the rules, the states, and the calculations. The work is moving it to a database where several people can work at once without stepping on each other, and where nothing breaks when a formula gets dragged.

How much does it cost?

It depends on scope, and we don't publish prices because a number without knowing your operation doesn't help anyone. Implementation is billed once per phase, and infrastructure by what it actually consumes each month, not a fixed number guessed in advance. The calculator above is here to ground the conversation before talking about money.

Still have a question?

Ask us
Insights

How we think about the problem

The criteria we apply on every project, written down. Write to us and we'll send you the full document.

Article8 min

Why we bill infrastructure by usage, not a fixed monthly fee

A fixed monthly fee hides the risk of real usage. When the catalog grows, someone quietly pays the difference. This is the model that avoids that.

ModelInfrastructure
Request the document
Article6 min

How we price a piece without penalizing efficiency

Billing by the actual clock punishes using your tools well. Here's the criterion for pricing a piece by what it's worth, not by how long it took to type.

Article5 min

Why nobody should buy the whole system at once

An entire operation is a year-long project nobody can deliver all at once. Starting with what hurts most is more honest, and it also works better.

MethodBusiness
Request the document
A quick break

Align the beam

Our logo is a beam that passes through a prism and comes out in three colors. Here you build it yourself: turn the mirrors so the light reaches all three targets.

Prisma 137's mascot: a robot looking through a spyglass, with the brand name.

Level 1 of 3

Turn the pieces to guide the beam from the left to the targets. Tap a piece to rotate it.

With a keyboard: arrow keys to move around the board, Enter or spacebar to rotate a piece.

Request a diagnostic

Tell us what's costing you hours

The more you tell us here, the more concrete our first response will be. Only name, email, and need are required.

Verification